Privacy statement

GDPR

Your privacy is important to us. We would therefore like to inform you about our privacy statement. We have updated this statement due to the new European privacy legislation (GDPR).

Among other things, this privacy statement informs you about:

The data we collect and the purposes for which we use it. What rights you have in relation to your personal data and how to exercise these rights.
This statement is automatically valid from 21-6-2018. You do not have to do anything for this.

Is your e-mail address on our mailing list?

Is your e-mail address on our mailing list because you are (have been) a customer, and do you no longer want this?

No problem. There is an unsubscribe option at the bottom of the mailing. No reason is needed for this. Through the above e-mail address, we will personally inform you of developments within our organisation and our product range.

Customers, suppliers and other clients

Collection and use of personal data from customers, suppliers and other contractors We would like to inform our customers, suppliers and other clients that personal data provided to us is collected and used because it is necessary to conclude and perform any agreement with your organisation. This applies both to our (potential) customers and to parties from whom we purchase goods and/or services.

If you are a (potential) customer of ours, we will use your details to send you an offer, to determine what specifications or wishes a particular good or service should meet, to be able to deliver goods or carry out work for you, to invoice you and to be able to communicate with you smoothly and efficiently about the implementation aspects of the agreement.

If you are a (potential) supplier or other contractor, your personal data is also necessary for the conclusion and execution of the agreement. In the case of purchasing, this is necessary in order to be able to inform you of what specifications or wishes we feel a particular a good or service should meet, to be able to send a request for a quotation or place an order, to be able to pay invoices and to be able to communicate smoothly and efficiently about other aspects of the agreement.

No one is obliged to provide personal data to us. However, if you decide not to provide us with this data, however, we may not be able to carry out the aforementioned work.

Transfer to third parties. In connection with the performance of any agreement, we may have to provide your personal data to parties that supply parts, materials and products to us or carry out work on our behalf. We also use external server space to store (parts of) our sales and purchasing records, of which your personal data is a part. For this reason, your personal data will be provided to the provider of this server space. Lastly, because we use a newsletter mailing service, your personal data will be passed on to the provider of this service.

Direct marketing. If you order from us regularly, we will retain and use the provided personal data in order to inform you personally by e-mail of our existing and new products and services in the future and, optionally, to make you an offer for these. We have a legitimate interest in using your personal data for this purpose, namely to market our products and services. Every time we send you an advertising e-mail, there is the opportunity to let us know that you no longer wish to receive them. See the unsubscribe link at the bottom of every mailing for this.

Personal data retention period

If you have requested a quote from us but have not become a customer with us, we will, delete the personal data upon request. Even if we have received an offer from you, but we have not become a customer, we will delete the personal data upon request. If you have become our customer or if we have become your customer, we will retain the provided personal data for a period of seven years after the end of the financial year in which the agreement has been fully executed. The period of seven years corresponds to the period during which we are obliged to keep our records for the Tax and Customs Administration. After this period, if requested, we will delete the personal data.

Other business associates

Collecting, using and storing personal data of business associates.
Please note that we will collect and use the personal data provided to us either because consent has been given or because we have a legitimate interest in doing so. We process the following data: name, address and contact details.

If we have a business relationship with you, we will use your data to contact you for purposes that are in the interest of our company. This may include purposes such as discussing possible cooperation, providing and obtaining information and maintaining our network.

No one is obliged to provide personal data. However, if we are not provided with any or sufficient personal data, it is possible that we are unable to implement the aforementioned purposes. The data will be deleted two years after the last contact.

We also use external server space to store (parts of) our contact list. If we have a business relationship with you, your personal data is part of this. This personal data is provided to our server space provider for this reason. We also use Microsoft Office and the associated storage options for e-mails and other files. Finally, because we use a newsletter mailing service, personal data is transferred to the provider of this service, subject to consent.

Your rights

Everyone have the right to ask us for access to their own personal data. If there is reason to do so, you can also ask us to supplement your personal data or to change inaccuracies. In addition, you have the right to request the deletion of your personal data or to limit the use of your personal data. You can also object to our collection and use of your data or lodge a complaint with the Dutch Data Protection Authority. Lastly, you can request to obtain your personal data from us or have it transferred to another party.

To exercise these rights, please report to:

Romar-Voss Composites & Floor Systems
attn. R. Schoeren
Bevelantstraat 5
6088 PB Roggel
The Netherlands
T: +31 (0)475 49 10 19
E: rschoeren@romar-voss.nl

If you have any questions or want more information about the collection and use of personal data, please feel free to contact us.